Privacy Policy | Luxury Real Estate Productions

Last updated: October 26, 2026

Luxury Real Estate Productions ("we", "us", "our") provides real estate photography, video, drone and Matterport 3D tour services to agents and homeowners in Boise and the Treasure Valley, Idaho. This policy explains what information we collect through luxuryrealestateproductions.com, our phone line and our text messages, and how we use it.

Information we collect

We collect the information you give us when you call us, use our website chat, book a shoot, or contact us: your name, phone number, email address, the property address, the services you want, and your preferred date. Our website may also collect basic usage data, such as pages viewed, through standard analytics tools.

How we use your information

We use your information to answer your questions, schedule and deliver your shoot, send booking links and appointment updates, follow up on your inquiry, and improve our website and services. We do not sell your personal information.

Phone calls and AI assistant

Calls to our business line may be answered by an automated AI assistant and may be recorded or transcribed so we can follow up on your request and improve our service.

Text messaging (SMS)

If you start a conversation with us by calling, using our website chat widget, or sending us a text, you agree that we may text you about your request, such as booking links, appointment details and follow-ups. Message frequency varies based on your inquiries. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of purchasing any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing of information

We share information only with service providers who help us run our business, such as our scheduling, phone, messaging and website providers, and only as needed to provide our services, or when required by law.

Data retention and security

We keep your information only as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your choices

You can ask us to access, correct or delete your information, or opt out of texts, at any time by calling or texting 208-629-4080.

Luxury Real Estate Productions, Boise, Idaho. Phone: 208-629-4080. Website: luxuryrealestateproductions.com